Betting Rules

General betting requirements

By placing a bet through Horus Casino, you confirm that you have read and accepted the rules that apply to the relevant product. You are responsible for checking the details of your selection, stake, odds, potential return and any other information shown before confirming the bet. A bet should only be placed when you understand the possible outcome and are comfortable losing the amount staked.

You must be at least 18 years old and legally permitted to use online gambling services in the place where you are located. You must provide accurate, current and complete information when registering, verifying your account or using the service. An account must be used only by the person to whom it is registered. You must keep your login details secure and tell Horus Casino promptly if you believe that another person has accessed your account.

Horus Casino may apply identity, age, location, payment, affordability, security and anti-money-laundering checks. These checks may be completed before or after a bet is placed. You may be asked to provide documents or information before an account can be used fully, a transaction can be processed or a result can be settled. If requested information is not supplied, account activity may be restricted in accordance with the applicable terms.

• Do not use another person's account, payment method or account credentials.
• Do not place bets on behalf of another person or allow another person to place bets through your account.
• Do not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• Check the rules and information shown for the particular game, market or wager before confirming your bet.
• Keep records of your bets, deposits, withdrawals and account communications where appropriate.

Some products may not be available in every location, on every device or to every account. Availability may depend on legal requirements, technical conditions, account status, verification results or other restrictions. You are responsible for complying with the laws that apply to you and for not accessing a product where doing so is prohibited.

Placing and accepting bets

A bet is normally submitted when you select the relevant option, enter or confirm the stake and complete the on-screen confirmation process. A bet is not necessarily accepted merely because a selection has been added to a bet slip or because funds appear in your account. Acceptance is subject to the availability of the product, the accuracy of the information displayed, account checks, technical operation and these rules.

You should review your bet carefully before submitting it. This includes the selected game or event, wager type, selection, stake, odds or displayed price, currency and any applicable conditions. Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless the applicable product rules or the service expressly allow this. If a cancellation feature is available, its use may be subject to conditions shown at the time.

The confirmation or bet history available in your account is the primary record of the bet. If you do not receive confirmation, check your account history before attempting to place the same bet again. Repeated attempts may result in more than one accepted bet. You should contact support through the channels made available on the website if the status of a bet is unclear.

Odds, prices and stakes

Displayed odds, prices, game information and potential returns are provided for information before confirmation and may change before a bet is accepted. The odds or price applying to an accepted bet will be the one recorded in the account or transaction history, subject to correction under these rules. Any minimum or maximum stake, account limit, product restriction or transaction condition will be shown where it applies.

The balance shown in an account may include funds that are subject to different conditions, including deposited funds, winnings, promotional funds or amounts being checked. A displayed balance does not by itself guarantee that every amount is available for withdrawal or that a bet will be accepted. The applicable terms and the information shown in the account will determine how funds may be used.

Live and time-sensitive betting

For live or time-sensitive products, information may be delayed and markets may be suspended while an event or game is in progress. A bet submitted during a suspension may not be accepted. You remain responsible for checking the status of a bet and the information shown before confirmation. Technical delays, interruptions or differences between a broadcast and the service may affect the timing of information and do not necessarily change the recorded result.

Settlement, results and corrections

Bets are settled using the official result or outcome specified in the rules for the relevant product. Different products may use different settlement sources, result definitions or procedures. For example, a rule may explain how a cancelled event, abandoned game, postponed result, dead heat, tie, incomplete round or technical interruption is handled. Always read the specific product rules because these details can vary.

A result may be settled provisionally and later reviewed if relevant information changes or an error is identified. Where a result is corrected by the applicable official source, the affected bets may be resettled in line with the relevant rules. Account entries may therefore be adjusted after an initial settlement. Horus Casino may also correct an obvious pricing, display, calculation, settlement or administrative error.

If an error affects a bet, Horus Casino may take reasonable action permitted by the applicable terms. This may include voiding the affected bet, correcting the bet to the value or price that should reasonably have applied, reversing an incorrect payment or adjusting the account balance. If an error has resulted in funds being credited to your account, you should not use those funds and should notify Horus Casino through the available support channel.

Where a product rule conflicts with a general statement on this page, the specific rule for that product will generally apply to the extent of the conflict. Where the rules do not cover an unusual situation, the outcome will be determined reasonably and consistently with the purpose of the product, the recorded bet details and the applicable Terms and Conditions.

1. Check the settlement information and result recorded in your account.
2. Raise any concern as soon as possible, providing the relevant bet reference and a clear explanation.
3. Allow time for the matter to be reviewed against the product rules and available records.
4. Follow the complaints or dispute process set out in the applicable Terms and Conditions if you remain dissatisfied.

Technical records, transaction logs, bet histories and other account information may be used to investigate a dispute. You should keep your own evidence where possible, but an image or personal record may not override the official records of the service. Privacy information explains how account and transaction data may be handled during a review.

Account conduct and responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and use only money you can afford to lose. Do not chase losses, borrow money to gamble, bet when distressed or allow gambling to interfere with work, relationships, study or everyday responsibilities. Take regular breaks and stop if gambling is no longer enjoyable or feels difficult to control.

Horus Casino may offer responsible gambling tools or account controls, such as deposit limits, activity limits, time reminders, breaks or account closure. The availability and operation of these tools may depend on the product, account and applicable requirements. Read the Responsible Gambling information for guidance on the controls available to you and how to request assistance.

You must not manipulate a game, interfere with the service, exploit a vulnerability, use automated tools where prohibited, conceal your identity or engage in collusion. Suspicious, fraudulent or irregular activity may be investigated. Subject to applicable requirements, account access, bets or transactions may be suspended or restricted while an investigation is carried out.

Horus Casino may refuse, limit, suspend or close an account where permitted by the applicable terms, including where there are concerns about eligibility, security, responsible gambling, unlawful conduct, inaccurate information or compliance with legal obligations. Any action taken will be handled in accordance with the relevant terms and requirements. You should not create a new account to avoid a restriction, closure, self-exclusion or other account control.

If you need help with your gambling, use the responsible gambling information and support options made available on the website. You can also speak with a qualified support service in Australia. If you believe gambling is affecting your safety, finances or wellbeing, stop gambling and seek appropriate assistance. For questions about a bet, account or settlement, use the contact or support options displayed on the Horus Casino website.